RETURNS & EXCHANGES

At Meadow The Label, we understand the struggles of shopping for your body shape, especially as two mums who have been through it ourselves. We want you to feel confident and amazing in our clothing, so if you receive an item and don't feel your best, we offer no questions asked returns for store credit. You deserve to feel your most confident self!

Returns and Exchanges:

- We offer store credit on all orders when the return request has been generated within 10 days of your delivery date.

- To initiate the return process, log into your account. If you don’t have an account, simply sign up with the same email you made your purchase with then click into the order you wish to submit a return for and let us know why.  

- We aim to process all returns within 1-2 days of receiving the return request. 

- Once your return is approved, it needs to be lodged at a post office within 3 business days. 

Refunds:

- A full refund will be provided if product is faulty.

- If you wish to return a product, you can choose between store credit or an exchange.

- Please note that the store credit and exchange will be minus the shipping cost, and any new shipping fees will be at the customer's expense.

Eligible Returns:

- Returns must be received within 30 days of the delivery date.

- All clothing must be in original, unwashed condition, with tags still attached.

- Clothing must be free from make-up, deodorant, and any other stains, perfume odors, and signs of wear.

- Items purchased on SALE are not eligible for exchange or return, except where the items are faulty. Please choose carefully and message us if you need help with sizing. 

Please ensure that your return meets these requirements. Any items that do not meet these requirements will be returned at the customer's expense. Meadow The Label reserves the right to refuse an eligible return if we believe the items are not returned in the original condition as when they were shipped.

We value your support and want to ensure that you have a positive shopping experience with us. If you have any further questions or concerns, please don't hesitate to reach out to us at info@meadowthelabel.com